APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • CXO Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Metals and Mining
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    Creating a Global Network

    Elizabeth Harper, CIO, GHD

    Transforming IT to Digital Technology

    Mano Mannoochahr, CIO, GE Energy Connections

    IT Trends in the Mining Industry

    Colin Boyd, CIO, Joy Global Inc

    Creating a Tangible Impact through Collaboration

    Matt Schlabig, CIO, Worthington Industries

    Issues and Trends in Metals and Mining Industry

    Supantha Banerjee, VP & CIO, PSC Metals

    4 Must-Have Technologies for Metals & Mining

    Sharon Gietl, VP-IT & CIO, The Doe Run Company

    How Digital Assets are Transforming the Mining and Metals Markets

    Jeremy Samuel, CEO, Metalicoin

    Mining's Digital Wave

    Christine Gibbs Stewart, CEO, Austmine

    right

    The New Tech Frontier for Utilities

    Greg Sarich, CIO, CLEAResult

    Tweet
    content-image

    Greg Sarich, CIO, CLEAResult

    In today’s day and age, we’re all immersed in a world bursting with technology. The phones in our pockets are essentially mini computers. The cars that we drive can park themselves. The refrigerators we have can tell us if we’re running out of milk. We don’t know what the future will hold, but we do know that technology is pervasive and evolving at a rapid pace. The saying, “every company is a technology company” couldn’t be more true, but it’s the companies that embrace and unlock the potential and value of technology that will succeed well into the future.

    At the end of the day, technology is impacting every single industry and the utility industry is no exception. Utilities play a central role in developing and implementing energy efficiency programs for their customers and technology is becoming more critical than ever in the process. Leveraging technological advancements can play a significant role in a utility’s success in delivering cost-effective energy efficiency program portfolios. There’s a reason the Department of Energy devotes an entire section on its website to emerging technologies, pushing for “cost-effective, energy-efficient technologies to be developed and introduced into the marketplace.”

    Not only can various software offerings and analytics capabilities help utilities deliver more energy savings more efficiently, but technology is also changing the way utilities interact with their customers. For utilities, it can provide a platform to aid in a substantial step forward in building stronger relationships with customers, reducing the cost of a utility’s energy efficiency programs while offering a seamless experience across all digital channels. Customers are increasingly more tech-savvy, and they expect the companies they interact with to be the same way.

    As utilities continue to embrace technology, this could mean substantial gains in energy efficiency and increased customer engagement. The following are a few examples of how this is already starting to play out in the industry:

    • Automation is Key: Energy demand management provides an opportunity for customers to play a key role in the operation of the electric grid by shifting electricity usage during peak periods in response to time-based rates or other forms of financial incentives.

    As Utilities Continue to Embrace Technology, This Could Mean Substantial Gains in Energy Efficiency and Increased Customer Engagement

    Now imagine being able to automate this process in a way that is mutually beneficial for both customers and utilities. Software solutions are available that fully automates demand side management (DSM) programs, from planning, marketing and tracking to execution and reporting. This in turn makes DSM programs operationally efficient for all customers, leading to more streamlined experiences that produce better results. By instantly translating complex data streams into real-time metrics, these automated DSM software solutions, such as CLEAResult’s DSMTracker™, can arm utilities with the information they need to create more impactful energy efficiency programs for customers.

    • Big Data Continues to Yield Big Results: Utilities have the opportunity to leverage big data to uncover key insights about markets and end-users. Utilities and energy companies have to consider sources of data as raw ingredients. By analyzing customer usage behaviors from smart devices through comprehensive data management tools, utilities can deliver messaging or customized programs that are more tailored to individuals or markets. This can come in the form of customized energy rebate offers, coupons, or simply expert advice based on specific customer wants and needs. This level of personalization is what today’s consumers desire.

    • Smart Homes Lead to Smarter Utilities: Devices that are connected to the Internet–IoT devices–are permeating our lives and helping utilities have better insight into customer behavior. Smart thermostats, for example, have become increasingly popular among consumers. Devices manufactured by Nest or Honeywell can provide users with real-time data that makes it easier to understand and lower their energy use. And not only can consumers benefit from these devices, but utilities can as well. CLEAResult implemented a pilot program that studied the popular Nest smart thermostat and results showed that Nest users saved more kWh per year than those without a smart device in their home. The data that was extracted from the Nest devices for the pilot is precisely the data that utilities could leverage in an ongoing capacity to develop tailored programs that get the full value of a customer’s personal device.

    • Predictive Analytics: Power outages during the dog days of summer are all too common in certain areas of the country. But there are ways that utilities are leveraging technology to predict or anticipate when a power outage may occur. Utilities are investing in smart technology to keep the electric system running smoothly during times of extreme weather. And they are using technology to monitor demand and prevent the grid from being overwhelmed as customers crank up their air conditioners to combat scorching temperatures. Through predictive analytics, utilities can model complex relationships among interval loads and variables such as weather to predict an impact on power flows, leading to more reliable forecasting.

    From automated DSM software solutions to smart thermostats, there is a new realm of technological advancements positively impacting the way we consume energy. And these new advancements are also positively impacting how utilities interact and connect with customers in a more meaningful way. With a continued focus on efficiency based on technology, utilities can harness innovation to create and enhance value for both themselves and the customers they serve.

    tag

    Energy Efficiency

    Big Data

    Predictive Analytics

    Financial

    Data Management

    IoT

    Weekly Brief

    loading
    Top 10 Metals and Mining Technology Solution Companies - 2019
    Top 10 Metals and Mining Technology Services Companies - 2019
    ON THE DECK

    Metals and Mining 2019

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Artificial Intelligence - Myths And Truths

    Artificial Intelligence - Myths And Truths

    Geraldo Pereira Junior, Chief Information Officer, Ypê
    Sustainable Future through Innovative Technology Solutions

    Sustainable Future through Innovative Technology Solutions

    Faisal Parvez, Director, BT Business CIO
    The Future Relies on Augmented AI

    The Future Relies on Augmented AI

    Laurent Fresnel, CIO, The Star Entertainment Group
    Digitalization with the use of digital technologies/Improving business through digital technologies

    Digitalization with the use of digital technologies/Improving business through digital technologies

    Wilbertus Darmadi, CIO, Toyota Astra Motor
    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    Rick Stanbridge, VP & Chief Information Officer, Marco’s Pizza
    Bunnings  Diy Digital Transformation

    Bunnings Diy Digital Transformation

    Leah Balter, Chief Information Officer, Bunnings
    For a Smarter City: Trust the Data, Ignore the Hype

    For a Smarter City: Trust the Data, Ignore the Hype

    Brad Dunkle, Deputy CIO, City of Charlotte
    Smart Community Innovation for the Post Pandemic

    Smart Community Innovation for the Post Pandemic

    Harry Meier, Deputy Cio for Innovation, Department of Innovation and Technology, City of Mesa
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://metals-and-mining.apacciooutlook.com/ciospeaks/the-new-tech-frontier-for-utilities-nwid-4697.html